Returns & Exchanges

At Sirona Hygiene Pvt Ltd, we prioritize your health and satisfaction by offering a seamless return process for damaged or incorrect items. Please ensure your return request is initiated within 7 days of delivery for eligible hygiene and wellness products.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Upload Proof

  Provide clear photographs or a short video of the product and its packaging to verify any defects or shipping damages.

• 3.
  Quality Inspection

  Once your request is submitted, our team will review the details and arrange a reverse pickup if the product meets our hygiene safety standards.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes inspection, your refund or exchange will be processed within 5-7 business days.